Product Intake SOP

Purpose

This procedure outlines the steps for receiving and processing incoming product shipments.

Scope

Applies to all warehouse staff involved in receiving shipments.

Prerequisites

• Access to inventory management system
• Handheld scanner
• Intake staging area cleared

Procedure

1. Verify Shipment

1. Check packing slip against purchase order
2. Count total packages/pallets
3. Verify carrier and tracking information
4. Document any visible damage

2. Scan and Log

1. Power on handheld scanner
2. Select "Receive Shipment" mode
3. Scan purchase order barcode
4. Scan each product SKU
5. Enter quantity received

3. Inspect Products

1. Open random samples (minimum 10%)
2. Check for damage or defects
3. Verify product matches SKU description
4. Document any discrepancies

4. Stage for Put-Away

1. Move to intake staging area
2. Organize by product category
3. Apply location tags
4. Update system status to "Ready for Put-Away"

Troubleshooting

For scanner issues, see troubleshooting/scanner-errors.md

For discrepancies, contact inventory manager immediately.

Related Documents

• SKU Naming Convention
• Box Sizes Reference